My name is Angela Wolfe. At the end of March 2025, I transferred my mother, Norma Richardson,
from Traditions Senior Living in Sherman, Texas, to Wesley House in Bonham. Although moving her
at her age was a difficult decision, it was one of the best decisions I ever made.
From my very first visit and meeting Shayla, I knew Wesley House would become home for my
mother.
After living there for over a year, my mother suffered a fall and fractured her hip while I was returning
from a much-needed seven-day vacation. I later learned how lovingly everyone cared for her while I
was away. Ann McKinney faithfully visited, prayed with my mother, and checked on her daily before
her fall. I was also told the staff frequently looked in on her. As a very protective and hands-on
daughter, knowing she was surrounded by such genuine care gave me tremendous peace.
Wesley House went above and beyond anything I have experienced. As a Christian, the only way I
can describe it is that it felt as though heaven touched earth. Every employee I encountered—past and
present—treated my mother and me like family. Genuine kindness and compassion are rare today, yet
they seemed to define the culture at Wesley House.
The staff consistently demonstrated exceptional attentiveness. Ron, the maintenance supervisor,
noticed my backup lights were not working and took the time to tell me before I left. On another
occasion, a member of the kitchen staff noticed fluid where I had parked and wanted to make sure my
vehicle was safe before I drove away. Thankfully it wasn’t my car, but her concern meant so much.
The medication technicians were outstanding. They patiently answered questions, helped my mother
take her medications, and adapted to her needs. Riley, despite being relatively new, impressed me with
her professionalism, gentleness, and initiative. One day she even cleaned my mother’s room simply
because she felt it needed freshening. Jamie often worked nights and always found time to sit with us,
check on my mother, and make her laugh. Amber provided calm, steady, dependable care that allowed
me to relax and focus on spending meaningful time with my mother rather than worrying about her
well-being.
No facility is perfect, and minor issues occasionally arose, but what impressed me most was that
concerns were addressed promptly and respectfully. Communication was excellent. The staff regularly
updated me when I was away, allowing me to anticipate my mother’s needs before arriving.
I also appreciated how Wesley House celebrated birthdays, encouraged participation in activities, and
created a welcoming environment for every resident, regardless of their ability to participate. The
facility provides comfortable gathering spaces, outdoor areas, quality meals, and the ability to
transition residents to memory care when their needs change.
Shayla is one of the finest administrators I have ever met. She leads by example, remains
approachable, and is deeply invested in both her residents and her staff. She responded to my concerns
even after hours and consistently demonstrated compassion far beyond what anyone could reasonably
expect. Her leadership is clearly reflected throughout the entire team. It is evident that this is more
than a job for them—it is a calling.
I sincerely hope Wesley House recognizes and invests in employees like these. Retaining
compassionate, experienced staff is one of the greatest gifts you can give your residents and their
families.
I recommend Wesley House without hesitation to anyone searching for assisted living. During one of
the most difficult seasons of my life, your team provided not only excellent care for my mother but
also comfort, reassurance, and support for me. That is something I will never forget.
Thank you for everything you did for my mother and for our family. My gratitude is beyond words.